Question & Answer add-ons

This tutorial will guide you on adding Question & Answer add-ons to your product page.

Your customer can ask about the product or vote other question on the product as easy with these add-ons

This is a Demo of how it works

Requirements

To follow this tutorial, you will need the following:

• Login to Ryviu Dashboard

• Installed Ryviu Product Customer Reviews widget ( Shopify, Woocommerce )

• Upgrade to Ryviu's paid plans

Add Question & Answers for Shopify

Copy the code snippet below:

<!-- RYVIU APP :: QA -->
<div class="lt-block-reviews"> 
<questions-answers handle="{{product.handle}}"></questions-answers>
</div>
<!-- / RYVIU APP -->

Log in to your Shopify admin:

1. Click Online Store > Themes > select current theme

2. Click Actions > Edit code

3. Open this file: Sections/product-template.liquid

4. Paste the code snippet to the section that you want "Question and Answer" add-on to display.

5. Click Save button

Add Question & Answer add-ons for Woocommerce

To add Question & Answer add-ons for WooCommerce, first, you need to upgrade Ryviu Plugin to paid plans.

There are 2 ways that you can apply to add Q & A addons for your WooCommerce site.

Method 1

Once upgrading your Ryviu plugin, go to WordPress dashboard > Settings > Ryviu > Question and Answer > choose Yes, then Question and Answer addons will be added to your product page.

Method 2

In WordPress dashboard, navigate to Settings > Ryviu > Question and Answer > choose No.

After that, you can add Question and Answer code in the section that you want to display or add Ryviu Shortcode if you are using a WordPress Pagebuilder.

If you need some more help, please feel free to contact us via live chat.